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FAQ

How can I export a section of video?​

Two ways:

  • Clip between two points. In playback, set an in point with I and an out point with O on the timeline, then click the scissors (Export) button at the bottom-left of the player. The clip is saved as a standalone video.
  • A whole timecode block. Open the Timecode tab, find the block you want, and choose Export Section…. You'll be asked how much video to include before and after the section (5 seconds each by default). No pre-roll timecode is generated for time that had none in the original recording.

How do I jump to a cue?​

Open the Cues tab and click any cue to jump frame-accurately to that moment, or use < / > to step between lighting cues.

How do I drop a marker?​

Press M during playback to drop a named marker at the current position. Markers appear in the Events tab. Tap to jump, right-click to rename or delete. They're saved with the recording.

Why is there no timecode on part of my recording?​

The Timecode tab lists contiguous timecode blocks. Gaps between blocks are moments where LTC (or your other timecode source) was lost during the recording. ShowRevue records timecode from LTC, MTC/MIDI, Art-Net, and sACN, and the readout clears as soon as the feed stops. It can also send the recording's timecode back out during playback so a console or media server chases it. See Timecode.

How do I put the show on another screen?​

Use Stage Display. Plug a monitor into the Mac and press ⇧⌘D to put it on that extended display (it never takes over your main screen), or open the Stage Display URL on any browser or digital-signage player. See Stage Display.

How do I take notes from my phone?​

Open Live Notes on any phone or tablet, no app required. Notes are timestamped, tagged by department, and shared with the whole team. See Live Notes.

What video formats does it record?​

You choose the codec in Preferences → Video. H.264 records to a standard MP4 with the cues and notes inside the file. ProRes LT records to a MOV with a small _cues.json file beside it. Both stay openable as ordinary video; open them in ShowRevue to unlock jump-to-cue and cue metadata.

How do I send a recording to someone who doesn't have ShowRevue?​

Use File → Export Recording… to make a smaller copy that keeps its cues and notes, then send them to showrevue.com/viewer. They drop the file on the page and it plays with the cue list, notes and timecode, without uploading anything. See Sharing and the Web Viewer.

Is it safe to use during a performance?​

Yes. Set the session type to Show before you record. While a Show records, ShowRevue sends no cue commands to the console, and Stop needs a one-second hold so a stray click can't end the take. The Output Audit Trail logs everything sent and blocked. See Show Safety.

Which features need a paid tier?​

Playing recordings, following a live show and joining a cloud show as a member are free. Recording starts at Base, and every Mac can try Professional free for 14 days. See Licence Tiers for the full breakdown.